We ship worldwide at very competitive rates. Tracked delivery to UK from £3.50, European Union Countries, from £5.50, rest of the world from £6.50 Choice of payment by credit card, debit card, American Express or Paypal. To pay by bank BACS bank transfer, contact Handy Niknaks

To purchase online

• Click the 'Buy Now' button on the product description page.

• Select delivery method from the drop down list.

• Click on 'Checkout' Box

• Fill in all details on checkout page

• Click on 'Sagepay Pay by credit or debit card online' at bottom of checkout page




If unable to place an order online, please check the following:

• Billing address must be entered exactly the same as registered for credit card including post code / zip code

• E-mail address must be entered correctly with no spaces

• During checkout, allow sufficient time for credit card to be processed before closing web browser or clicking 'back'

• For Paypal payment - Paypal account is required if using this method

• Paypal 'e-cheque' is not accepted (Payment not funded by Paypal balance or credit card)

• If there is a persistent error message it is necessary to clear cookies and disk cache before placing order

Note: Knives will not be sold to anyone under 18 years of age.

Proof of age may be requested before orders for knives are processed

All orders are sent by Recorded-Signed-For, with a record kept of all signatures.

• To cancel the order click on 'View Cart' in the page header.
  

• Click on 'Remove product' next to the product ordered.

• Click on 'Update Cart' to view updated order.

When payment is complete the order acknowledgment page is displayed.
An e-mail containing your order number, will be sent to the e-mail address supplied.

Note: A working e-mail address is required in order to receive order information e-mails. For Googlemail, Hotmail, Yahoo, Freemail users - check in Junk / Spam folder for Handy Niknaks order information e-mails

Delivery Times
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours of receiving payment. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.


To Cancel an order

To cancel the order click on 'View Cart' in the page header.
Click on 'Remove product' next to the product ordered.
Click on 'Update Cart' to view updated order.

To cancel an order after making payment, please contact us using the contact form below.

Shipping Costs

Shipping costs are based on the total weight of the items ordered. All orders are sent by Recorded Delivery or International-Signed-For. (Except orders below £10 in value)


Delivery Charges

Weight	U.K.	Eurozone France, Germany, Spain Netherlands, Sweden Norway, Portugal	Rest of World USA, Canada Australia, Asia
	Recorded Delivery	International Signed-For	International Signed-For
Up to 300 g	£3.50	£5.50	£6.50
Up to 550 g	£4.00	£6.50	£7.50
Up to 850 g	£4.50	£7.50	£9.00
Up to 1.25 Kg	£5.00	£9.00	£11.00
Up to 1.5 Kg	£6.00	£11.50	£14.00




Communications

After placing an order, you will receive an auto e-mail order acknowledgment. If you do not receive this within 2 hours please check you have entered your e-mail address correctly. An e-mail confirmation is sent once your order has been despatched.


Returns and Refunds

If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive a refund. This does not apply to knives or tools which have been damaged due to misuse. This is available for 7 days after confirmation of the order. All returns must be approved in advance to receive a refund. Before returning any item  contact Handy Niknaks . A restocking fee may be deducted from any refund for non faulty product returns. The customer is responsible for the postage cost of returning the item.

Faulty Products

Faulty products. You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. Please note manufacturers' warranties are are for manufacturing defects only and do not cover normal wear and tear or damage due to misuse. All returns must be approved in advance. Before returning any item contact Handy Niknaks . The postage cost of returning the product will be refunded if returning a faulty product.

Sale of knives

With reference to the 'Offensive Weapons Act 1996'. It is an offence for any person under the age of 16 years to purchase most kinds of knives. However, we shall only sell knives to customers over the age of 18 years. The sale of knives is regulated by the laws of England and subject exclusively to our terms and conditions of sale, a full copy of which is available on request. We reserve the right to refuse a sale if we have reason to believe that the prospective customer is below the age of 18 years, or if we believe that the supply of goods to the prospective customer may infringe the law of England or present an unacceptable potential risk to the safety of others. We reserve the right to use any legal method open to us to establish a genuine age of potential customers in accordance and compliance of 'The Offensive Weapons Act 1996' . This may include a search of publicly available information, such as the Electoral Roll or Directory Enquiries. The results of any such search will be held in the strictest of confidence solely for the purpose of ensuring the validity of age declarations.





Contact Handy Niknaks


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Handy Niknaks
Tulyar Court, Bingley
West Yorkshire, U.K.
TEL: 44(0) 1274 565798